SAFETY

Spread Fun, Not Germs

We are taking extra steps to keep everyone safe and help us to spread the fun, not germs.

As the times change, so will we. Our processes are being constantly refined and our responses fine-tuned. Our team are undergoing more training, have more information, and are better prepared than ever to provide you with a fantastic, fun experience in a safe and secure space. Together we can ensure our families, friends, and community remain safe and well.

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State Specific COVID Information

Last updated 29.10.21

  • All venues are open.
  • All guests 16 and over must be fully vaccinated to enter the venue. Guests aged under 16 years may attend if accompanied by a fully vaccinated guardian from the same household only.
  • All guests and team members must wear a mask.
  • 1 person per 2 sqm applies in venues.
  • These points are in line with government regulations. For more information, go here: https://www.nsw.gov.au/covid-19/freedoms-for-fully-vaccinated-people.
  • All venues are open.
  • Wearing a mask in venue is recommended.
  • Group bookings are restricted to 20 people.
  • 1 person per 2 sqm applies in venues.
  • All venues are open.
  • All guests and team members must wear a mask.
  • All guests 12 years 2 months and over must be fully vaccinated to enter the venue (or have a medical exemption). Guests aged under 12 years 2 months are exempt from vaccination requirements and are permitted to attend our venues.
  • For guests enrolled in education/childcare and attending venues for an excursion, vaccination requirements do not apply. Therefore school groups with unvaccinated students may attend venues.
  • All venues are open.
  • 1 person per 2 sqm applies in venues.
  • All guests and team members must wear a mask.
  • All food and beverages must be consumed while seated.

All venues open as normal.

  • Moonah venue is now open.
  • 1 person per 2 sqm applies in venues, with a maximum of 250 people per venue (whichever is the least).
  • All venues are open.
  • 1 per 2 sqm applies in venues.

Some of the ways we're helping to keep you safe!

Keep reading to find out some of the ways we're helping to keep you safe!

Please note that all guests will have to register upon entering a Zone Bowling venue.

First things first, please stay home if you show any signs of illness.  Our team will be doing the same.  We will gladly postpone any bookings if you can’t make it on a particular day.

Our team have all completed and been certified with our new training, ‘Hygiene Hero’, developed to cover everything COVID-19 related so they understand what COVID-19 is, how it is best prevented, what sanitisation cleaning is required and how this is done. The team who are certified will be wearing a ‘Hygiene Hero’ badge so you can be sure that you are in safe hands.

  • We’ve increased the amount of hand sanitising stations in our venue.
  • While our games will be clean, sanitising wipe stations are now throughout our venues, giving you a safe choice if you want to wipe down the game before hitting Player One.
  • We encourage you to use contactless payment instead of cash. We have enabled PayWave on all our Eftpos Terminals. Better yet, book and pay online before you visit us to remove any form of payment in venue.
  • Bowling shoes will still be required to be worn and we will ensure they are santised before and after each use.
  • We’ve introduced our ‘Hygiene Heroes’ who will provide detailed sanitisation of equipment. A full-time Hygiene Hero will be available on all bowling lanes during peak times.
  • We’ve classified some of our high touch attractions ‘Single use Sanitise’. These are our attractions that will be cleaned after every use. This includes activities and items such as bowling balls and laser tag guns and vests.
  • We have regular cleaning routines for all our team, with sanitising equipment on hand. They will not only be cleaning games but also high traffic areas like handrailings, door handles, and bathrooms.
  • Bowling balls will continue to be cleaned and returned to the rack after every game by our team.
  • Our team have measured and mapped all our venues, moved and maneuvered all our games to provide a safe space for you. Our venue layouts have been adjusted to help out guests keep the distance.
  • You’ll see distance reminders and direction markers at key areas and positioning prompts just in case you forget in the excitement.
  • Where we have table seating for dining these have been spread out for your comfort and safety.
  • Our kitchen health and safety practices follow the highest standards in the world, and we will keep this going especially during this time.