SAFETY
Spread Fun, Not Germs
We are taking extra steps to keep everyone safe and help us to spread the fun, not germs.
As the times change, so will we. Our processes are being constantly refined and our responses fine-tuned. Our team are undergoing more training, have more information, and are better prepared than ever to provide you with a fantastic, fun experience in a safe and secure space. Together we can ensure our families, friends, and community remain safe and well.
State Specific COVID Information
Last Updated 13 May 2022
All venues are open. There are no restrictions in place.
All venues are open. There are no restrictions in place.
All venues are open. There are no restrictions in place.
All venues are open. There are no restrictions in place.
All venues are open. There are some restrictions in place:
- QR code check-in is mandatory for all guests in accordance with government COVID restrictions.
- Venue capacities must adhere to 1 person per 2 sqm with a maximum of 250 people per venue (whichever is the least).
All venues are open. There are no restrictions in place.
All venues are open. There are no restrictions for guests in place.
Some of the ways we're helping to keep you safe!
Keep reading to find out some of the ways we're helping to keep you safe!
Please note that all guests will have to register upon entering a Zone Bowling venue.
First things first, please stay home if you show any signs of illness. Our team will be doing the same. We will gladly postpone any bookings if you can’t make it on a particular day.
Our team have all completed and been certified with our new training, ‘Hygiene Hero’, developed to cover everything COVID-19 related so they understand what COVID-19 is, how it is best prevented, what sanitisation cleaning is required and how this is done. The team who are certified will be wearing a ‘Hygiene Hero’ badge so you can be sure that you are in safe hands.
- We’ve increased the amount of hand sanitising stations in our venue.
- While our games will be clean, sanitising wipe stations are now throughout our venues, giving you a safe choice if you want to wipe down the game before hitting Player One.
- We encourage you to use contactless payment instead of cash. We have enabled PayWave on all our Eftpos Terminals. Better yet, book and pay online before you visit us to remove any form of payment in venue.
- Bowling shoes will still be required to be worn and we will ensure they are santised before and after each use.
- We’ve introduced our ‘Hygiene Heroes’ who will provide detailed sanitisation of equipment. A full-time Hygiene Hero will be available on all bowling lanes during peak times.
- We’ve classified some of our high touch attractions ‘Single use Sanitise’. These are our attractions that will be cleaned after every use. This includes activities and items such as bowling balls and laser tag guns and vests.
- We have regular cleaning routines for all our team, with sanitising equipment on hand. They will not only be cleaning games but also high traffic areas like handrailings, door handles, and bathrooms.
- Bowling balls will continue to be cleaned and returned to the rack after every game by our team.
- Our team have measured and mapped all our venues, moved and maneuvered all our games to provide a safe space for you. Our venue layouts have been adjusted to help out guests keep the distance.
- You’ll see distance reminders and direction markers at key areas and positioning prompts just in case you forget in the excitement.
- Where we have table seating for dining these have been spread out for your comfort and safety.
- Our kitchen health and safety practices follow the highest standards in the world, and we will keep this going especially during this time.