Birthday Party FAQs
All dual-branded venues have the one awesome package, the 'Epic Party' package.
Dual branded venues feature a Timezone & Zone Bowling under the same roof and include venues: Belconnen, Clayton, Dee Why, Forest Hill, Garden City, Joondalup, Illawarra, Robina, Surfers Paradise, Top Ryde, Villawood, Watergardens & Woodville
All other venues have 2 package options, the One Pin and Two Pins package.
To find your closest venue visit our locations page.
A $100 deposit is required when booking your party; the final balance is to be paid on the day based on your final number of guests. A minimum of 3 business days’ notice from the booking date is required to receive a refund of the deposit amount.
There is a minimum 10 guests to enjoy the full experience of a birthday party with Zone Bowling. This includes the party guest.
We ask that you organise a parent or carer to be available for the duration of your party as a touch point for our hosts – this could be you, your partner, a family member, or friend (anyone attending the party to help supervise the kids).
A carer is a parent, guardian or adult responsible for supervising the party children and a touch point for Zone Bowling. We recommend that carers are present for the duration of your party. Carers are there to ensure the kids are all in attendance during each activity, escort the kids to the bathroom and ensure they are behaving appropriately in the venue. If there is a problem the Party Host will inform the carers, so it is necessary to remain in the venue to be able to supervise the party.
You are welcome to bring your own birthday cake! Please note that due to storage constraints we are unable to store your cake for you.
You can also purchase a cake from our party add-ons.
You are permitted to bring birthday cakes, but otherwise outside food is not allowed. Each of the birthday packages includes food.
As part of your booking, you will have 45 minutes of space for cake cutting and food in a Zone Bowling Party Room (select venues only). Please enquire when booking your party with us.
Party invitations are available! Download your digital birthday invitations here to print at home or head into your selected Zone Bowling venue to collect some for your upcoming party.
Bowling socks are not provided, so please remember to remind your guests to bring their own pair of socks. Alternatively, you can purchase a pair of socks in venue.
We request that you and your guests arrive at least 15 minutes prior to your party start time. This will ensure that your party experience begins on time and that none of your guests miss out on any of the fun! All parties at Zone Bowling commence on the hour.
Depending on the party package you have chosen, Zone Bowling parties are approximately 2.5 hours from start to finish.
Someone from Zone Bowling will call you the Wednesday prior to your party at the latest to confirm:
- The final number of guests attending
- Any special dietary requirements (e.g. for food intolerances)
- Whether you’d like to order a cake or any additional food platters
- Whether you require any additional lanes booked for older siblings or adults attending
For the best party experience for your guests, we recommend Zone Bowling parties for kids aged 5 and above.
Food platters ordered can be changed up to 72 hours before the party. Beyond this, no changes can be made.
Laser Tag cannot be exclusively booked out unless your group fills the arena capacity. If you party does not fulfill the arena capacity, other guests may be playing in the arena at the same time.
For safety reasons the following restrictions apply:
- You must be at least 110cm tall and at least 6 years old to play.
- All players must be wearing enclosed shoes and must be fully clothed.
- Whilst inside the maze, please do not run, do not climb, do not jump, no physical contact, and no offensive language.
- You will not be permitted to play if you:
- are prone to seizures or epileptic fits
- are pregnant
- are claustrophobic
- have a heart condition or are prone to motion sickness or dizziness
- appear to be intoxicated.
- Management reserves the right to refuse entry to patrons at any time.
Laser Tag is only available at select Zone Bowling venues. Click here to find out which venues have Laser Tag.
Yes - no children under 4 years of age are permitted and you must be at least 112cm to ride.
Our party hosts are there to organise all the fun and entertain the guests during the party. While the party hosts will be with the kids for the duration of their party to guide activities, we recommend that parents, guardians or carers stay close by to supervise for the duration of the party.
If for any reason you need to make an amendment to your party, please get in touch with us by phone or email. If you need to cancel your party, we ask that you inform us at least four business days prior to the party to receive a full refund of your deposit.
You can contact our Funsquad by either calling 1300 368 067 or by sending us an email to [email protected].