Birthday Party FAQs (with answers!)
What are you doing post Covid-19 to ensure the safety of party guests?
Our number one priority is your safety! We’re committed to making your party memorable and fun whilst taking the necessary precautions to stay safe and adhering to high levels of hygiene standards. Find out everything you need to know about how we’re keeping our venues a safe place to party here.
How much does a ZONE BOWLING party cost?
We need 100 of your favourite dollars as a booking deposit - it's the only way to keep Meryl from accounts happy. Then, we need the final balance four business days before your party, based on your final number of guests.
What is the minimum number of guests for a birthday party booking?
A minimum of eight (8) guests will get the party started.
What does the party host do?
Save the lives of parents, that's what! Your party host will keep the kids entertained on the day and sort out all the nitty gritty organisational details before. But remember: your party host is not an actual parent, so while he/she will guide activities for the duration of the party, we still need the parents, guardians or carers to stay close for supervision.
What does a 'carer' mean?
A carer is a parent, guardian or adult responsible for supervising the party kids and also acts as a touchpoint for our hosts. We recommend that carers are present for the duration of your party. Carers are there to ensure the kids are all in attendance during each activity, escort the kids to the bathroom and ensure they are behaving appropriately in the venue. If there is a problem the host will inform the carers, so it is necessary to remain in the venue to be able to supervise the party.
Can I bring my own birthday cake?
Yes! But if you can't face the hassle of baking, you can always purchase an ice cream cake from our yummy extras.
Can I / we bring my own food?
Nope, sorry. It's not you, it's us: our food options are just way too yummy, so you have to experience it! One exception: If you need special munchies to cater for food allergies, just give us a heads' up here.
Where do we eat?
In the ZONE BOWLING party room (at selected centres only), or on the concourse, subject to availability.
Can ZONE BOWLING organise party invitations?
Well, duh! We have a nifty party invitation generator here - get creative! You'll be emailed a link to it to send to guests, or you can phone us at 1300 368 067 to have your invitations posted to you. Another option: head into your selected ZONE BOWLING to pick some up!
Do you provide bowling socks?
Nope. Remember to remind all guests to bring their own pair of socks! Socks are also available for purchase in venue.
What time should I arrive for our party?
We suggest arriving 20 to 30 minutes before your start time: this will help with organising shoes, food, details etc, and ensure that your party begins on time and that none of the guests miss out on any of the fun. Your party will commence on the hour: no waiting for latecomers!
How long is a birthday party at ZONE BOWLING?
Depending on the party package you have chosen:
- One Star Bowling party: approximately 2 hours
- One Star Laser Tag only party: approximately 1 ½hours
- Two Star and Superstar Bowling party: approximately 2 ½ - 3 hours
- Two Star and Superstar Laser Tag only party: approximately 2 hours
- Combo party: approximately 2 ½hours
The party tables will be available for up to 45 minutes. Please note that even though we make every effort to guarantee tables are available for adults, this may not be possible during busier periods.
Do I need to confirm my booking?
Yes - please call us on the Wednesday before your party to confirm the following:
- Final number of guests attending, so that we can have ensure enough staff and catering on the day;
- Any special dietary requirements i.e. vegetarian or food intolerances;
- Whether you'd like to order a cake or any additional platters for the kids or parents attending; and
- Whether you require any additional lanes booked for older siblings or adults attending - we can offer this at $7.00 a game.
- For the best party experience for your guests, we recommend ZONE BOWLING parties for kids aged 5 and above.
Can I change the food I ordered for the party?
Platters cannot be cancelled within 72 hours of the party, so choose wisely, Padawan!
Can I book a birthday party for twins, or have a combined party?
Yes! Here's how:
- Go through the booking process here.
- On the last page just before payment, we'll ask you to select boy, girl or combined/twin.
- Click the combined/twin option and proceed through to finalise your booking. Remember to add both names to the names section when booking!
I am having trouble booking my party, please help me!
No problem! Either use our online chat box in the bottom left of your computer screen to ask one of our helpful team members for advice, or call 1300 368 067 and a team member will help guide you through the booking process.
Can I book out the Laser Tag area?
Only if your party group fills the Laser Tag arena to capacity - if not, other players may be playing at the same time.
What is the minimum age for Laser Tag?
For safety reasons, the minimum age for children in our laser arenas is six years old. A party for a child turning five years old cannot be for Laser Tag.
We recommend ZONE BOWLING parties for kids aged 5 and above to deliver the best experience for the children.
Which venues have Laser Tag?
Laser Tag is only available at select ZONE BOWLING venues. Click here to find out which venues have Laser Tag.
Dual Branded Venue Packages
One Activity, Two Activity & Arcade Game party birthday packages are only available at dual branded Timezone & ZONE BOWLING venues. These currently include Garden City QLD, Forest Hill VIC, Clayton VIC, Belconnen ACT, Watergardens VIC, Joondalup WA and Villawood NSW. One Star, Two Star, Superstar, Teen Birthdays & Mid-week birthday packages are not available at these venues. Arcade Game party package is also bookable at ZONE BOWLING Blacktown only.